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Responsible Gaming at Class 12 — Stay in Control, Stay in the Game

Gaming is entertainment, not a burden. Class 12 believes every player deserves to enjoy themselves responsibly and within their own limits. Our responsible gaming tools and guidelines exist for exactly that purpose.

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18+
Only
Licensed
& Regulated
18+ Age Restriction Enforced
24/7 Support
5 Protection Tools
Instant Self-Exclusion Feature

Responsible Gaming Tools

Class 12 gives you these tools to stay in control of your gaming

Deposit Limit
Set your own daily, weekly, or monthly deposit limit. You'll never go over budget — that's smart gaming.
Loss Limit
Your account automatically ends the session when losses reach a set amount. Protect yourself from financial harm.
Set a Time Limit
Decide in advance how long you'll play each day. You'll receive a reminder when the time is up and your session will end.
Take a Break
Need some distance? Temporarily suspend your account for anywhere between 24 hours and 6 weeks. Come back when you feel ready.
Self-Exclusion
If you want a longer break from gaming, you can fully deactivate your account for anywhere between 6 months and 5 years.
Reality Check Reminder
Pop-ups appear on screen at regular intervals reminding you how long you've been playing and how much you've spent. Stay aware.

Why Is Responsible Gaming Important?

Online gaming and betting are a legitimate form of entertainment — but like any entertainment, they require moderation. At Class 12, we believe that Responsible Gaming means more than just spending less — it's about enjoying gaming while maintaining your mental wellbeing, healthy family relationships, and financial stability.

Many people in Bangladesh start playing just for fun, but habits can quietly become harder to manage over time. Spending household money on bets, losing sleep, hiding your play from family — these are warning signs. Class 12 is committed to making sure none of our members fall into that trap.

The responsible gaming tools on our platform are designed to be simple — so any player can set their own limits in just a few clicks. We believe a happy, healthy player always has the best experience in the long run.

Responsible Gaming Principles: Gaming is always meant to be entertainment. You should never chase losses by placing more bets. Every bet outcome is completely independent and unpredictable — keeping that in mind is the smart approach.

Keep in Mind: There are no guaranteed wins. Only play with money you can afford to lose without it affecting your daily life.

Class 12 is always here for its members. If you're struggling, you don't have to face it alone. Our support team, self-exclusion feature, and professional counselling referrals are all readily available to you.

Signs of Healthy Gaming vs. Problem Gaming

Healthy Gaming
  • Playing Within Your Budget
  • Accepting Losses Gracefully
  • Spending Time with Family & Friends
  • Sticking to Set Time Limits
  • Treating gaming as entertainment
Warning Signs
  • Chasing Losses with More Bets
  • Hiding your play from family
  • Skipping Sleep or Meals to Game
  • Gambling with borrowed money or dipping into savings
  • Being unable to stop gaming
If you notice any of the warning signs above in yourself, don't wait — contact us or activate Self-Exclusion right away.

How do I set a limit?

Set your gaming limits in just a few simple steps. Settings can be changed at any time — though a 24-hour waiting period applies for any increases.

Lowering a limit takes effect immediately, but a request to increase one only kicks in after 24 hours — this is for your own protection.
1
Log In to Your Account
Log in to the class 12 app or website and click your profile icon in the top right corner.
2
Go to Responsible Gaming Section
Look for the "Responsible Gaming" option in the menu.
3
Choose a Limit Type
Deposit limit, loss limit, or time limit — choose whichever works for you.
4
Set the Amount & Duration
Daily, weekly, or monthly — choose your preferred period and enter a specific amount.
5
Confirm
Click "Confirm" and the limit will take effect immediately. A confirmation will also be sent to your email.

Types of Protection

Choose the Right Protection for Your Needs

Deposit Limits
Keep track of how much you deposit each day or week
Loss Limit
Game automatically stops once a set loss amount is reached
Time Limit
Set Your Own Daily Gaming Time
Break
Temporary break from 1 day up to 6 weeks
Self-Exclusion
Full deactivation for 6 months to 5 years
Reminder
Regular Awareness Notifications

Check Yourself

Read through the questions below and tick the ones that apply to you

How Are Your Gaming Habits?

Frequently Asked Questions

Frequently Asked Questions About Responsible Gaming

Yes, any balance remaining in your account at the time of self-exclusion will be returned through the standard process. No new deposits or gameplay will be permitted during the self-exclusion period. Your account can only be reactivated once the period has ended.

Limit reductions take effect immediately. However, increasing a limit requires a mandatory 24-hour waiting period. This rule is in place to protect you from impulsive overspending.

A family member or trusted person can, with your consent, request limit settings on your behalf through our support team. To do so, email support@class12.app with the required details.

No, Class 12 strictly prohibits gaming by anyone under the age of 18. Age verification and KYC checks are mandatory at registration. Any account found to belong to a minor will be closed immediately.

class 12's support team is available 24/7. For mental health support in Bangladesh, you can also reach out to Kaan Pete Roi (01779-554391) or the National Mental Health Helpline. We always encourage seeking professional help.

No, your account does not reactivate automatically once the period ends. You will need to consciously contact the support team to request reactivation. This process is intentional — to ensure you only return when you are truly ready.

Protection of Minors

Only individuals aged 18 or above may open an account at Class 12. We follow a strict age verification process, and KYC verification is mandatory for every new account.

If you have children or teenagers at home, please take the following steps:

  • Use a Password Lock on Your Device
  • Enable Parental Controls on Your Browser
  • Never Share Your Login Details
  • Always Log Out After Playing
  • If in doubt, contact support immediately
If class 12 receives any indication that an account is being used by a minor, it takes immediate action and suspends the account.

Help & Support

Problem gambling is real, and there is no shame in it. Reaching out for help takes courage. Class 12 always wants its members to be healthy and happy.

Get in Touch with Us:

  • Email: support@class12.app
  • Live Chat: Support Available 24/7
  • Submit Support Tickets Directly from the App

For deeper issues, professional mental health support is essential. We're always ready to point you in the right direction whenever you need it.

Emergency Support: Kaan Pete Roi Helpline — 01779-554391 (Bangladesh Mental Health Support)
Safe & Trusted

Play Responsibly, Play for Fun

Join Class 12 and experience safe, enjoyable gaming. Our tools and support team are always by your side.

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