Class 12 Terms and Conditions — Clear, Simple, and Complete

These Terms and Conditions apply to all Class 12 services — including the website, mobile app (Android and iOS), live chat, and all other channels. Each time you access, browse, or create an account on the Class 12 platform, you agree to be bound by these terms.

Class 12 reserves the right to modify, amend, or update these terms and conditions at any time. If changes are made, we will post a notification on the platform and notify you by email. Continued use of Class 12 following any changes will be deemed acceptance of the updated terms.

• These terms are governed by the applicable laws of Bangladesh.
• Class 12 reserves the right to restrict or discontinue services in any region.
• In the event of any translation or language discrepancy, the Bengali version shall take precedence.

To open an account with Class 12, you must meet the following requirements:

• You must be at least 18 years of age.
• All information provided at the time of registration must be truthful and accurate.
• Each individual may register only one account.
• You must use your own name and your own payment method.
• The account may not be operated on behalf of another person.

As part of its KYC (Know Your Customer) verification process, Class 12 may request a copy of your national ID, passport, or driving licence. Withdrawals may be restricted until verification is complete.

The following rules apply to all deposits and withdrawals on Class 12:

• The minimum deposit amount is ৳500 (five hundred BDT).
• The minimum withdrawal amount is ৳1,000 (one thousand BDT).
• Withdrawal requests are typically processed within 1–3 business days.
• It is strongly recommended that your deposit and withdrawal methods be the same.
• Sending or receiving payments through third parties is strictly prohibited.

Supported payment methods include bKash, Nagad, Rocket, bank transfer, and debit card. Class 12 reserves the right to add new payment methods or discontinue existing ones.

Class 12 offers a variety of bonuses and promotions — including a welcome bonus, deposit bonus, free spins, cashback, and VIP rewards. Each bonus has its own terms and conditions.

• To use a bonus, you must meet the specified wagering requirements (typically 20x to 40x).
• Winnings earned using bonus funds may be subject to a maximum cap.
• Multiple bonuses cannot be active at the same time unless otherwise specified.
• The period to complete bonus wagering requirements is generally 30 days.
• Class 12 reserves the right to modify or cancel any bonus offer at any time.

Abusing bonuses or attempting to claim the same bonus across multiple accounts is considered a prohibited activity and may result in account termination.

The following rules apply to all betting and gaming on Class 12:

• All bets are final once confirmed and cannot be changed.
• Completed transactions may be voided due to a technical error.
• Odds in live betting change in real time; please confirm the odds before placing your bet.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• Class 12 reserves the right to review any account where unusual betting patterns are detected.

Third-party software provider rules may also apply to slots, Live Casino, and other games. All games using an RNG (Random Number Generator) are fair and impartial.

The following activities are strictly prohibited on the Class 12 platform:

• Fraud, deception, or system manipulation.
• Money laundering or transactions involving illegal funds.
• Creating or operating multiple accounts.
• Playing games using automated bots or scripts.
• Attempting to hack or access another user's account or personal information.
• Registering using a false identity.
• Bonus abuse or arbitrage betting.

Class 12 treats the protection of your personal data as a top priority. For details on how we collect, use, and safeguard your information, please refer to our Privacy Policy Full details are provided below.

• Your information will never be sold to third parties.
• Information collected for KYC verification is used solely for verification purposes.
• All data is kept secure through 256-bit SSL encryption.
• Keeping your account credentials confidential is your own responsibility.

Class 12 is firmly committed to responsible gaming. We want every user to enjoy gaming in a safe and healthy environment.

• You can set your own daily, weekly, or monthly deposit limits.
• You can temporarily or permanently exclude yourself from the platform whenever needed (Self-Exclusion).
• Use the Reality Check feature to manage and control your gaming time.
• Our support team is here to help you deal with any gambling-related concerns.

To learn more about our Responsible Gaming practices, visit our Responsible Play Visit the page.

Class 12 reserves the right to temporarily suspend or permanently close any account for the following reasons:

• Violation of the Terms and Conditions.
• Failure to pass KYC verification or submission of false information.
• Suspicious or unusual transaction activity.
• Participation in prohibited activities.

You may also request account closure at any time through our support team. Any verified balance at the time of closure will be refunded, though bonus funds may be forfeited.

Class 12 is committed to resolving any disputes with users quickly and fairly.

• Contact our customer support team first. Most issues are resolved within 24 hours.
• If your issue remains unresolved, you may file a formal complaint.
• Formal complaints will be reviewed within a maximum of 7 business days.
• Class 12's decisions are considered final, though your legal rights remain unaffected.

Class 12 reserves the right to update these terms and conditions at any time as needed. For significant changes, we will:

• We will publish a notice on the platform.
• We will send notifications to your registered email address.
• We will clearly communicate both the date of the change and its effective date.

Continued use of Class 12 after any changes take effect will be considered acceptance of the updated terms.

If you have any questions or concerns about these Terms and Conditions, please contact us:

• Email: support@class12.app
• Live Chat: Via the Class 12 app or website, 24/7
• FAQ: Visit our FAQ page

Our support team is available around the clock to answer any questions you may have.